Effective Date: January 29, 2025

Introduction

This Refund Policy outlines the terms and conditions regarding refunds for Tenbyte AI's Document Review System and associated services. By using our services, you acknowledge and agree to this Refund Policy in conjunction with our Usage Policy and Legal Policy.

No-Refund Policy

Tenbyte AI maintains a strict no-refund policy for all purchases and subscriptions of our Document Review System. All sales are final and non-refundable.

Reasons for No-Refund Policy

1. Our service provides immediate access to our AI-powered document review capabilities

2. Users are granted access to our secure processing environment

3. Resources are allocated for document processing and analysis

4. System usage begins immediately upon access grant

Specific Non-Refundable Scenarios

1. Violation of Usage Policy, including:

◦ Unauthorised use of the system

◦ Submission of prohibited content

◦ Attempts to bypass security measures

◦ Violation of data protection requirements

◦ Misuse of analysis results

2. Non-compliance with Data Usage Requirements:

◦ Submission of unauthorised data

◦ Violation of document handling protocols

◦ Breach of confidentiality requirements

◦ Failure to maintain proper authorisation

3. Technical Issues:

◦ Failure to meet minimum system requirements

◦ Internet connectivity issues on user's end

◦ Browser compatibility issues

◦ User's hardware limitations

User Responsibilities

Users are responsible for:

• Reading and understanding all policies before purchase

• Ensuring their system meets technical requirements

• Maintaining proper authorisation for document processing

• Following all security and usage protocols

Service Termination

As outlined in our Legal Policy, Tenbyte AI reserves the right to terminate service access for policy violations or breach of terms, without refund.

Disputes

Any disputes regarding this policy shall be handled according to the dispute resolution procedures outlined in our Legal Policy, Section 9.

Contact Information

For questions about this Refund Policy, please contact our support team at: sunil@Tenbyteai.com

Policy Updates

This Refund Policy may be updated periodically. Users will be notified of any material changes 30 days in advance, as per our standard policy modification procedures.

Legal Notice

This Refund Policy is governed by and construed in accordance with the laws of India, as specified in our Legal Policy.